Home Topics Real Estate READ: Gary Keller's letter to agents announcing changes to KW

READ: Gary Keller’s letter to agents announcing changes to KW

The Keller Williams founder said Josh Team’s departure was “consensual and mutual,” and Marc King was promoted to “lead, inspire and educate.”

Keller Williams announced a major leadership change on Monday, with President Josh Team leaving the company and Marc King being named President of the international real estate franchisor.

The move surprised many just days after the team represented Keller Williams at the company’s virtual family reunion.

Gary Keller, co-founder of Keller Williams and CEO of parent company KWx, gave more information about the measures in a letter to the agents on Monday.

Read the full letter from Keller below:

Dear Keller Williams family,

Like many of you, I’ve spent this weekend thinking about family gatherings. The commitment of those of you who have come together to work on your company, the knowledge that has been shared and of course our remarkable culture that is clearly showing up has been inspiring. Our time together last week painted a picture of the future of our Keller Williams family – one that is bright, agile, and abundant.

Continue. It’s not just a phrase – it embodies the forward-looking perspective of our organization. With that in mind, I would like to take a moment to look ahead with you and share some important changes to the structure of our company.

Josh Team and our executive team recently sat down to discuss a friendly and mutual departure arrangement and develop a thorough transition plan. As Josh moves into the next chapter of his career, we would like to honor the work he has done as President of Keller Williams. He was an advocate of the technology that serves our people and forged partnerships that will prepare us all stronger and better to thrive. I want to sincerely thank him for his many contributions and unique perspective and wish him all the best.

Keller Williams has been a company built on growth, innovation and, above all, culture since its inception. We have promoted Marc King from Co-Director of Growth to President of Keller Williams to lead, inspire, educate and continue that legacy. His deep knowledge of our company, rich experience and embodiment of our culture make him a natural addition to this new role. I look forward to working very closely with Marc to achieve a smooth transition.

In addition, Matt Green has been promoted from Co-Director of Growth to Head of Agent and Partner Experience. Matt works closely with me and Marc and is passionate about ensuring that all of our tools and technologies are used, loved and met your needs now and in the future.

We’re also promoting Jason Abrams from VP of Industry to Head of Industry. Jason will continue to work to put your business, your needs and your voice at the center of everything we do.

Finally, we bring Chris Cox on as Head of Technology and Digital. Chris is a trusted servant leader who most recently held the position of Senior Partner at Bain & Company and has extensive experience in banking, insurance, financial technology, and emerging digital technologies. He is passionate about technologies that serve you and your customers at the highest level.

I would also like to acknowledge and apologize that for many of you some of this is not new information. You may have already read these updates on social media. Our intention is always to share this type of information with you – our KW family – first. Unfortunately, it got known before we could tell you. Thank you for your understanding.

Keller Williams: I’ve never been so excited about the future of our company. I’ve never had so much confidence in our ability to give you what you need to win. I know that together we are stronger, smarter and better prepared for the future.



Email to Patrick Kearns


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