Home Topics Finance OnPay Payroll: Guide to Costs, Features, and More

OnPay Payroll: Guide to Costs, Features, and More

The OnPay platform provides payroll, human resources, and benefits functionality through a software service designed for small businesses but versatile enough to meet the needs of midsize businesses and specialized industries such as restaurants, nonprofits, and farms.

Companies can use the software to do their payroll, automate all taxes and simplify their HR processes. Users can control the appearance of their dashboards and set up custom HR workflows and payroll reports. With six authorization levels, administrators can delegate some of their work without losing control.

OnPay offers functions for payroll, personnel and social benefits as well as uncomplicated prices.

Setting up an OnPay account usually only takes a few minutes. The process involves entering basic company information and migrating account information by the OnPay team, including all employee information and previous wages. The team can also help set up integrations or customize HR tools, as well as setting up and customizing integrations with QuickBooks, Xero, and the best time tracking software.

Below is some important information about the product that can help you make a decision.

What does OnPay cost?

After a one-month free trial, OnPay charges $ 36 per month – plus $ 4 per person per month – to access its payroll, human resources, and benefits features. This includes unlimited pay runs, all quarterly and annual tax returns, HR tools and integrations.

What functions does OnPay offer?

OnPay’s full-service payroll offers a number of features. These include:

  • All state and federal income tax returns and payments.

  • Ability to pay W-2 employees or 1099 contractors.

  • Payment by direct deposit or debit card with no additional fee.

  • Support for multiple compensation rates and plans.

  • Withholding tax for state and federal unemployment insurance.

  • Detailed reporting, including the ability to create and save custom views.

  • Integration of accounting and time recording.

  • Mobile support and self-service for employees.

  • Ability to set up custom HR workflows that create, assign, and track tasks for different team members during employee onboarding.

  • Employee onboarding and training.

  • Storage and management of documents.

  • Paid follow-up, provisions, and manager approvals.

  • Organization charts and lists of employees.

  • Access to a team of intermediaries.

What security functions does OnPay offer?

The security and data protection functions offered by OnPay include two-factor authentication. six levels of administrative authority; Single Sign-On or SSL with Google, QuickBooks or Xero accounts; and high quality encryption associated with OnPay’s physically secure data facility. All data is backed up in real time.

What customer support options are available?

In addition to free customer setup and data migration services, unlimited customer support is available via phone, chat, and email on weekdays from 9 a.m. to 8 p.m. EST. OnPay also offers an error-free guarantee and several group training sessions per quarter so that customers can discover and use advanced product functions. OnPay technology and support are only available in the United States.

What else does OnPay offer?

OnPay covers practically all of its services at a single price level, so there are no expensive add-ons. The standard offering includes an in-house team of licensed service intermediaries who can help with health, vision, and dental insurance, as well as life, auto, general liability or other commercial insurance.

Other features include integrated remuneration for employees who are paid on a pay-as-you-go basis. Deductions for HSA, FSA, or commuter benefits; and integrations with QuickBooks, Xero, TSheets, Deputy, and When I Work software products. Apart from the insurance premiums, OnPay does not charge any additional fees for these services.

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